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Booking Terms and Conditions

1. General Information

These terms apply to bookings made on this website for the cabins operated by:
Zibran Cabane SRL
CUI 49372490, Nr. Reg. Com. J08/39/2024
Str. Iacob Flucuș Nr. 15, Sohodol, Bran, România, 507207
By ticking the booking conditions box in the booking form, you confirm that you have read and accept these terms.

2. Booking and Confirmation

  • Your booking is confirmed as soon as you submit the booking form, and we send you a confirmation email with a private link to your booking.
  • Please make sure your name, email address and phone number are correct, so that we can reach you about your stay.
  • Each cabin hosts at most 2 guests.
  • The minimum stay is shown in the booking calendar. For stays longer than can be booked online, please contact us.

3. Price and Payment

  • The price shown when you book is for the whole cabin, in RON, and stays fixed for your booking. It covers everything listed as included in the price.
  • Each cabin has its own outdoor hot tub (ciubăr), available for an extra charge that is not included in the price of the stay. It is ordered by phone a day or two before arrival, so that it can be heated in time.
  • No payment is made on this website. A deposit is paid on booking, by bank transfer to the account given in the confirmation email: a share of the stay's total. The share depends on the period: if the stay includes at least one night with a special price (for example on long weekends or public holidays), the deposit is 50% of the whole total, or the percentage shown when booking, and the third-night discount does not apply. The exact amount is shown when booking and in the confirmation email. The deposit is due within 48 hours of booking, or by 12:00 on the check-in day if that comes first; the exact deadline is in the confirmation email. If the deposit has not arrived by then, we may contact you, and the booking may be cancelled. The rest of the stay is paid on site, at check-in.
  • Exception: when paying with vacation cards, the deposit is 20% of the stay's total, also paid by bank transfer and by the same deadline, and the rest is paid with the vacation cards at check-in. Such a booking cannot include nights with a special price.

4. Check-in and Check-out

  • Check-in is from 4:00 PM.
  • Check-out is until 11:00 AM.

5. Changes and Cancellation

You can cancel your booking free of charge, at least 3 weeks before check-in, from your booking page (the link in your confirmation email) or by contacting us on WhatsApp, by phone or through the contact form on this website. After that, the booking can no longer be cancelled online.
  • The dates can be changed depending on availability; please contact us as early as possible.
  • If you cancel at least 3 weeks before check-in, a paid deposit is refunded in full. If you cancel later or do not arrive, the deposit is not refunded.
  • If you cancelled by mistake, contact us: we can restore the booking within 28 days, as long as nobody else has booked those nights.
If, exceptionally, we cannot host you, we will let you know as soon as possible and, where we can, offer you other dates.

6. House Rules

To keep the cabins quiet and pleasant for everyone, please observe the following:
  • smoking is not allowed inside the cabins, only outdoors;
  • pets are not accepted;
  • parties and events are not allowed;
  • quiet hours are from 10:00 PM to 8:00 AM;
  • the cabins are for adults only, with no more than 2 guests in a cabin;
  • guests are responsible for any damage they cause during the stay and are asked to leave the cabin in good order.

7. Right of Withdrawal

According to Article 16 letter l) of Government Emergency Ordinance no. 34/2014, the 14-day right of withdrawal does not apply to accommodation booked for specific dates. Cancellations follow section 5 above.

8. Complaints and Disputes

If something is not right during your stay, please tell us straight away so that we can fix it. Complaints can also be sent through the contact details listed on this website.
If we cannot reach an agreement, you can turn to the National Authority for Consumer Protection (ANPC) or to the alternative and online dispute resolution platforms: ANPC SAL, SOL.
These terms are governed by Romanian law.

9. Personal Data

We process the details you give us when booking as described in our Personal Data Protection Policy (GDPR).

10. Changes to These Terms

We may update these terms from time to time. Your booking is governed by the version published on this page at the time you booked.
Last updated: October 2026.